In most cases, we will respond within one business day. If there’s no reply within this time please resend your inquiry or call us directly: 86-15008222507
Sure, we can do customer synthesize projects.
That depends:
A: The product is in stock, We can send it immediately out of our factory.
B: It is our matured project, only short of stock sometime, The stock can be ready within 3-4weeks.
C: It is belong to R&D stage project, it may take 4-6days to finished the commercialized quantity.
D: If you require additional information on specific products, you may contact our Customer Service department at hk555@hengkangtech.com
Mostly we send it by fedex , DHL or Air. If the quantity is big we can send it by sea also.
Yes, Contact with the sales that serves you for the detailed return process.
Sure, according to your requirements, we have the professional documentation support team.
Yes, we accept online audit and site audit.
Our factory working according to ISO 9001 standard.
Our customers are mostly belong to worldwide top CMO/CDMO companies, advanced drug manufacturing companies.